Facilitate difficult conversations as an impartial third-party
Make referrals to appropriate resources
Recommend constructive change in University policy
Make informal inquiries to gather relevant information
What can the Ombuds not do?
Provide legal advice
Mediate and negotiate settlements in disputes
Offer psychological counseling
Get involved in fact finding
Represent faculty in a grievance procedure
Address a non-university related problem or complaint
Intervene in a formal grievance procedure
Overturn decisions by university officials
Provide legal advice or legal representation
When should a faculty person contact the Ombuds?
need information about faculty rights and university policies and procedures
feel a policy or procedure has been unfairly applied to you
need to have a confidential discussion about a university related problem
need advice on resolving a work-related problem
need help communicating with other faculty or university administrators
want to know your options for solving a work-related problem
want to know what university resources are available to you
Is the Ombuds an advocate for faculty?
No. The Ombuds does not take sides in a dispute. He does not advocate for the faculty member or the university.
What authority does the Ombuds have?
The Ombuds has no formal authority.
The Ombuds will bring to the administrationâ€™s attention practices or policies that appear to create tensions or problems for faculty.
As an employee of UF, how independent can the Ombuds be?
The Ombuds is not a part of the administration and is free from any influence in addressing issues of conflict.
Does the Ombuds keep records?
No. Personal notes may be taken but they are outside of open records requests. These notes are held in strict confidence and will be shredded after consultation is completed. The Ombuds keeps only statistical data, no names or department affiliations.
Do faculty members have to use the Ombuds?
No. The use of these services is completely optional.
How can I contact the Faculty Ombuds?
You may arrange an appointment by phone (352-273-1708) or email (Ombudsemail@example.com). Do not include confidential information in an email.
What does Ombuds mean, and what is the origin of the position?
The word Ombudsman (Ombuds) is a Scandinavian term and means 'representative' or 'proxy.'
What standards of practice does the Faculty Ombuds follow?
The Ombuds follows the four standards of practice articulated by the International Ombudsman Association: Independence; Impartiality; Confidentiality; and informality.
You can view the Standards of Practice here.